Laundry Pickup Service
Tired of spending too much time on laundry? Take advantage of our convenient pickup service to free up your schedule for more important things. Here's how it works:
- Schedule a Pickup: Create an account, select your pickup day and time, and provide any special instructions or promo codes.
- Dirty Laundry Gone: Simply place your laundry and dry cleaning out for pickup. New customers can leave items in trash bags, hampers, or labeled bags.
- Clean Laundry Delivered: We'll collect your laundry, clean it according to your instructions, and deliver it within the specified window. Wash and fold laundry will be ready in a minimum of 48 hours, while dry cleaning takes one week.
FAQs
- Who will be cleaning my laundry? All laundry is processed in our specialized facility by professional staff dedicated to laundering clothes exclusively.
- What kind of detergent do you use? By default, we use unscented detergent (All or Arm & Hammer), but you can request scented detergent, fabric softener, and dryer sheets when scheduling a pickup.
- Do I have to be home for pickups or deliveries? No, it's not necessary to be present. However, being available via phone or text for any location-related issues is appreciated.
- Do you do wash and hang? Yes, we can accommodate requests for hanging items. Please mention this in the pickup notes.
- What do I put my laundry in for my first pickup? You may use any bag for your initial pickup; disposable trash bags are commonly used. Your order will be returned in our custom wash & fold bags.
- Can I request no plastic? Certainly! We are happy to bag items in paper instead of plastic upon request made in the pickup notes.
- Do you do dry cleaning? Yes, we provide dry cleaning services with a one-week turnaround time.
- What if I have a problem with my order? For any issues with your order, feel free to reach out to us via the app or email at clean@washstreet.com
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